For more than 18 years, Future Perfect has been empowering businesses to achieve exceptional growth by nurturing exceptional communicators.
Originally designed for contact center language assessment, BUPLAS is now trusted by global organizations for its comprehensive recruitment, training, and coaching solutions. Today, over 7.1 million applicants have been assessed and trained using BUPLAS in 18 countries.
Composed of our flagship product, BUPLAS communication assessment and training solutions, we give growing businesses the essential tools for recruiting, training, and coaching communication.
Unlike other language testing providers, BUPLAS is the only end-to-end communication assessment and training solution that’s correlated to KPI success. With BUPLAS, you’ll experience fast, efficient, and performance-driven solutions tailored to produce real business results.
At the heart of what we do, we empower businesses to achieve exceptional growth by selecting and nurturing exceptional communicators.
With our industry-leading language assessments, ongoing training and coaching support, and custom-tailored solutions, our vision is to be the go-to partner for organizations transforming business performance through the power of communication.
At Future Perfect, we are more than just a provider of communication training and tools – we aspire to be your partner to success. Our name is synonymous with credibility and excellence, and we pride ourselves on our unwavering commitment to innovation and adaptability. In an ever-changing business landscape, we remain ahead of the curve, continuously customizing our solutions to meet the evolving needs of businesses.
Jane Lockwood is the co-founder of Future Perfect Inc. She has a broad range of positions in universities and other educational management posts in Australia, Hong Kong and the Philippines. Her area of research interest relates to assessment, evaluation processes, and workplace communication curriculum development.
Her PhD investigated the curriculum and evaluation processes in Hong Kong workplaces and she has subsequently published in this area. Jane’s research has been in the areas of communication and language assessment in the business processing outsourcing (BPO) industry.
13 years Training and Operations Management experience. Degree in Communication Arts. Six Sigma Certified
18 years Communication Training and Strategic Planning experience. Six Sigma Certified. TESOL Certified.
15 years English language teaching & assessment experience. TESOL Certified. MA in Communication Development.
15 years BPO experience. Six Sigma Certified. Major in General and Applied Linguistics University of Melbourne.