About Us

Future Perfect

For more than 18 years, Future Perfect has been empowering businesses to achieve exceptional growth by nurturing exceptional communicators.

What We Do

For more than 18 years, Future Perfect has been empowering businesses to achieve exceptional growth by nurturing exceptional communicators.

Originally designed for contact center language assessment, BUPLAS is now trusted by global organizations for its comprehensive recruitment, training, and coaching solutions. Today, over 7.1 million applicants have been assessed and trained using BUPLAS in 18 countries.

Composed of our flagship product, BUPLAS communication assessment and training solutions, we give growing businesses the essential tools for recruiting, training, and coaching communication.

Unlike other language testing providers, BUPLAS is the only end-to-end communication assessment and training solution that’s correlated to KPI success. With BUPLAS, you’ll experience fast, efficient, and performance-driven solutions tailored to produce real business results.

Our Mission

At the heart of what we do, we empower businesses to achieve exceptional growth by selecting and nurturing exceptional communicators.

We believe that identifying top-performers with exceptional communication skills is the key to unlocking businesses’ success. And so through our rigorous research, we’ve created an ecosystem that seamlessly blends human interaction, technology, and business performance. With our end-to-end approach, we are committed to providing companies with the tools and support needed to recruit, train, and coach employees on the real communication skills necessary for KPI success.

Our Vision

With our industry-leading language assessments, ongoing training and coaching support, and custom-tailored solutions, our vision is to be the go-to partner for organizations transforming business performance through the power of communication.

At Future Perfect, we are more than just a provider of communication training and tools – we aspire to be your partner to success. Our name is synonymous with credibility and excellence, and we pride ourselves on our unwavering commitment to innovation and adaptability. In an ever-changing business landscape, we remain ahead of the curve, continuously customizing our solutions to meet the evolving needs of businesses.

Our Founder

Dr. Jane Lockwood

Jane Lockwood is the co-founder of Future Perfect Inc. She has a broad range of positions in universities and other educational management posts in Australia, Hong Kong and the Philippines. Her area of research interest relates to assessment, evaluation processes, and workplace communication curriculum development.

Her PhD investigated the curriculum and evaluation processes in Hong Kong workplaces and she has subsequently published in this area. Jane’s research has been in the areas of communication and language assessment in the business processing outsourcing (BPO) industry.

Our Management Team


13 years Training and Operations Management experience. Degree in Communication Arts. Six Sigma Certified


18 years Communication Training and Strategic Planning experience. Six Sigma Certified. TESOL Certified.


15 years English language teaching & assessment experience. TESOL Certified. MA in Communication Development.


15 years BPO experience. Six Sigma Certified. Major in General and Applied Linguistics University of Melbourne.

Our Partners

Research and Development

In addition to Future Perfect’s own internal product development efforts, we team up with established academic institutions and research organizations such as The Hong Kong Polytechnic University. We are an External Associate member of the Research Centre for Professional Communication in English (RCPCE) at PolyU where both parties have completed collaborative research projects.

Technology Integrations

Future Perfect partners with business solutions company Talent Good Inc. to allow you to integrate our data and analytics system, QUARTO (Quality Analysis for Recruitment Training and Coaching) into the applicant tracking system (ATS) of your choice, to streamline the testing process within your current hiring software so you can view all of your hiring information in one place. We hope to expand our partners in technology integrations in our effort to ensure our testing platform can integrate with almost any system.

Affiliate Partner

We have an affiliate partner, Clarity English, a company that publishes and distributes effective and easy-to-use ICT (Information and Communication Technologies) for English. Our partnership with them allows their organization to promote our service to their customers, and receive a share of company revenue.

Get Started with BUPLAS

Whether you have questions, need more information, or want to learn more about BUPLAS, our team is just an email or a call away.
Schedule time in our calendar to learn more about our products and services.
Book a one-on-one consultation so you can claim your free analysis and recommendations.
Get in touch with our sales team on any questions you might have.