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Research Articles
Discover a wealth of knowledge and groundbreaking insights in our comprehensive directory of research articles.
Consulting Assessment in the BPO Industry in the Philippines
September 18, 2017
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6 Step Checklist to an Effective Training Needs Analysis
August 15, 2017
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Call Center Training Evaluation
July 11, 2017
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Are We Getting the Right People for the Job?
February 9, 2017
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Virtual Team Management
February 9, 2017
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Training the Call Centre Communications Trainers
February 9, 2017
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Language and Testing Asia
February 9, 2017
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Globalization, Communication and the Workplace – Dr. Jane Lockwood
February 9, 2017
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