The BUPLAS framework assesses a person’s communication skills in these five domains: Pronunciation, Language, Discourse Skills, Interactive Skills, and Solution Strategy. These domains are closely correlated to performance results and KPI success such as Net Promoter Score, Customer Satisfaction and Average Handling Time. This makes it a great tool for assessing the communication skills of potential candidates who are highly likely to perform excellently on the job.

While technology and automation have its own advantages, they are limited to capturing the full spectrum of human communication. Human assessors can discern the subtleties of language use, including cultural nuances, idiomatic expressions, and the ability to adapt communication style based on the audience and context.This hybrid approach, leveraging the strengths of both human assessors and advanced technology, ensures that BUPLAS assessments always provide accurate and reliable results.

The cost of BUPLAS varies depending on the specific product or service, the level of customization, and the scope of the project. At BUPLAS, we offer customized pricing options tailored to your individual needs and requirements. Get in touch with us so we can propose the right pricing for your organization.