AI in Recruitment Systems: The Benefits, Drawbacks, and the Future
There is no doubt that artificial intelligence (AI) systems are transforming all areas of business, including recruitment. At the recently held Talking Across the World Conference 2023, one of our experts, Laura Ramos, discussed the latest advancements in AI recruitment systems and ways companies can use them to assess communication skills. Through her presentation, she outlined […]
BUPLAS vs. Other Assessments: Key Advantages
There are many types of communication assessments available in the market today. A lot of these communication skills tests measure language proficiency and are commonly used internationally to test English language ability. The only difference is that not all these language tests are suitable for assessing the skills needed for workplace communication. In this blog, […]
10 Useful Tips for Assessing Communication Skills
Effective communication is the backbone of any successful organization. And it’s no wonder that recruiters and hiring managers often put communication skills at the top of their list of requirements when scouting for new talent. However, assessing communication skills can be challenging, especially since it’s a multi-faceted skill that encompasses various domains such as language […]
4 Best Communication Assessments for Voice, Email, and Chat
When it comes to hiring, employers are looking for the best and brightest; those who can bring something unique to their team. With this in mind, communication assessment methods have become an increasingly popular way for employers to evaluate potential candidates’ skills and abilities before they make a job offer. From online screen tests to […]
How to Assess Communication Skills the Right Way
Effective communication is paramount in any business. It’s the foundation of every relationship, whether with clients, employees, or among team members. However, finding the right employees with excellent communication skills can be a challenge. When it comes to selecting people with great communication skills, it’s important to look beyond surface-level traits. While charisma and confidence […]
How to Use Performance Coaching To Develop Novice to Expert Advisors
Performance coaching plays a crucial role in developing novice advisors into expert advisors in the customer service industry. By providing targeted guidance and support, coaches can help advisors bridge the gap between their initial stage of knowledge and skills to the advanced level of expertise. In this blog, we will explore how you can utilize […]
