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The BUPLAS Approach

Explore the BUPLAS approach for testing, training, and coaching workplace communication skills.

From Proficiency to Performance: The BUPLAS Framework

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How to Assess Communication Skills the Right Way

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Recruitment

Read to gain a strategic edge in recruiting and selecting top-performing individuals who excel in real-world job scenarios.
AI and Human for Recruitment Solution in 2025. Robot AI and Human Expertise

AI + Human Expertise: The Perfect Blend for Accurate Hiring in 2025

February 11, 2025
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Revolutionize Your Hiring Process with the New BUPLAS Check

December 2, 2024
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Degrees Are Great, But Skills Seal The Deal: Redefining Talent in 2025

November 27, 2024
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Should You Hire Experienced Call Center Agents? The Data Says No! The Finale

September 2, 2024
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Should You Hire Experienced Call Center Agents? The Data Says No! Part 3

August 22, 2024
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Should You Hire Experienced Call Center Agents? The Data Says No! Part 2

August 5, 2024
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Training

Discover practical strategies, innovative approaches, and expert insights that can enhance your training programs.

10 Reasons Why Your Communication Training Is Not Working

July 18, 2024
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8 Adaptability Skills that Customer Service Associates Should Master

September 4, 2023
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3 Essential Topics for Intercultural Communication Training Programs

September 4, 2023
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How to Build Cultural Intelligence in Communication Training

September 4, 2023
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Top 4 Skills Training and Development Teams Must Have

September 3, 2023
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Top 6 Reasons Why Communication Training Programs Fail

June 21, 2017
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Operations

Gain actionable insights and proven techniques to elevate team performance and drive operational excellence.

4 Essential Elements of an Effective Coaching Plan

September 4, 2023
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BUPLAS Coaching 101: How to Diagnose Communication Issues in Customer Service Interactions

September 4, 2023
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How to Use Performance Coaching To Develop Novice to Expert Advisors

September 4, 2023
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BUPLAS is a powerful end-to-end system that can help you recruit, train, and coach your teams on the real communication skills necessary for business results.

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